1. Responsible party and description
The person responsible for the treatment of this site is W3 Business STQ 2017 SLU (hereinafter Menu Cards or the Service), with address at Paseo Serra d 'Espadá, 46120, Alboray, Spain.
To process your personal data, Menu Cards complies with current local and European legislation, as well as its implementing regulations.
2. Information collected
Access to our website can be done without the need to provide any information, although to register and/or contract our diet plans you will need to provide us with some personal information. The information (personal or non-personal) collected by the Service may vary based on that.
The personal and non-personal information collected by the Service will come to us in three ways: 1) that which is collected automatically 2) that which you provide us voluntarily and 3) that which is provided by third parties.
2.1. The one collected automatically
This information will consist of:
The one collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. Check our Cookies Policy for more information.
The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the URL from that you come from, the URL to which you go or the mobile network used, among others.
Service use data and possible errors detected during its use.
In any case, you can disable Google Analytics cookies from here.
2.2. The one you voluntarily provide
This information will consist of:
The personal information or not that you provide when creating your diet such as sex, height, weight, age, physical activity that you perform and habits, among others.
All data is mandatory.
The one required by Menu Cards to complete your registration on the web: name and surname, address and email, among others.
All data is mandatory.
The information, personal or not, to complete the contracting of the service such as your email address and your credit or debit card number.
The information, personal or not, that the messages sent through the contact or opinion channels established in the Service may contain, for example your name and email.
2.3. The one provided by third parties
This information will consist of:
The one provided by payment systems or credit card processors, such as the time of purchase or its amount.
3. Rights and purposes
We inform you that the completion of the forms is voluntary. However, if you do not fill in the required fields (usually marked with an asterisk), the use of some functions of the Service will not be possible or will be limited.
The personal data that you provide us will be incorporated and processed in the Registry of Treatment Activities of Menu Cards in order to be able to attend to your requests, provide the requested service and keep you informed about matters related to the activity of the company and its services.
You can exercise at any time the rights of access, rectification, deletion, limitation of your treatment, opposition and portability of your personal data by email addressed to: firstname.lastname@example.org.
In both cases, you must identify yourself with your name and surname, as well as a copy of your DNI or national ID, if necessary.
In the event that you have granted consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In addition, if you consider that there is a problem with the way in which Menu Cards is handling your data, you can direct your complaints to the data protection authority that corresponds, being the Spanish Agency for Data Protection the one indicated in the case of Spain.
Regarding the use of the online service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge.
You declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate.
5. Use of data
Menu Cards will use the collected data to:
Manage and update the Service (the legal basis is our legitimate interest in maintaining and keeping the Service up to date and in good condition).
Address the questions you raise (the legal basis is our legitimate interest in attending to the requests and doubts of our users).
Process the payments you make (the contract being the legal basis).
Provide the contracted service (the contract being the legal basis).
Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and help the state security forces in the framework of their possible investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).
Menu Cards does not use automated decisions, although it can generate basic user profiles, the legal basis being our legitimate interest for commercial purposes and providing personalized offers.
Also, Menu Cards may use user information in the form of aggregated and anonymous data to show it to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. But none of this will allow those third parties to personally identify you.
5.1. In emails and contact forms
The website has SSL encryption that allows the user to send their personal data securely through standard contact forms.
The personal data collected will be subject to automated processing and incorporated into the corresponding files of the record of processing activities and of which Menu Cards is the owner.
In that sense:
We will receive your IP address, which will be used to verify the origin of the message in order to offer you adequate recommendations (for example, present the information in the correct language) and to detect possible irregularities (for example, possible attempts to cyberattack the Service), as well as data related to your ISP.
Likewise, you can provide us with your data by phone, email, and other indicated means of communication.
Regarding the means of payment used:
Our payment service providers to pay for the provision of our services are credit or debit cards. At no time will the Service or its staff have access to the bank details (for example, the credit card number) that the user as a customer will provide to those third parties.
6. Data retention
Below, they are indicated for how long the data processed by the Service is kept:
The disaggregated data will be kept without a deletion period.
Customer data will be kept for the minimum necessary and may be kept until:
5 years, according to art. 1964 of the Civil Code (personal actions without special term).
6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).
User data will be kept for a maximum period of 12 months to be able to attend to their requests.
7. Data shared with third parties
There are third parties that manage part of the Service.
Under some circumstances, Menu Cards may share, use, or preserve with
third parties any of the personal information collected:
To provide the Service:
Service providers that perform functions on our behalf, such as payment services, web hosting, business analytics, customer service, or web marketing. These service providers may collect and have access to the information that is necessary for them to perform their functions, but they are not allowed to share or use the information for any other purpose.
To cooperate with the competent authorities:
If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the information strictly required.
8. Security measures
Menu Cards adopts all the technical and organizational measures necessary to
protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction.
In any case, Menu Cards cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times.
You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.
Is there a free version of Menu Cards?
You can test all features from Menu.Cards FREE, even without creating an account. After you’re satisfied with your QR menu, we offer you a free trial for 14 days.
Take your time to try it out and make sure it works for you before subscribing.
Can I contact someone from your team?
Absolutely. We're always here to help. You can get in touch with us at email@example.com
Can I add multiple locations to my Menu Cards account?
Yes, in your dashboard in the menu you can find the tab “Locations” you can add as many as you like.
When you add or edit a product you can just tag the location where you want to display the product. This way you don’t have to have multiple copies of the same product.
Is it possible to add a QR per table?
Yes, you can add as many tables to your menu as you like.
In your dashboard in the menu you can find the tab to Print your QR’s here you will see the QR images of your tables.
When your customer scans a QR code of a table, it will open the menu and select the table automatically for them.
How much is Menu Cards a month?
At Menu Cards, we keep it simple with an affordable flat fee. That means you’ll get unlimited everything, and access to all features forever for €15/month. Go ahead, create your menu!
We even offer you the first 14 days for free 🎉
Can I accept online orders?
You can accept online payments or let people pay cash or via the pin terminal at your store.
We charge no extra fees for your online orders.
When you turn off online ordering people can still add products to their list so it’s easy for them to show the waiter what they want.